In 2023, we unfortunately had to conduct a product recall affecting both retail and consumer markets.
The affected models were:
- 14298 Trailmulti bike bag
- 15958 Trailmulti II bike bag
Example image of the 14298 Trailmulti bike bag
Example image of the 15958 Trailmulti II bike bag
We regretfully found that due to an unfortunate interaction between fork geometry, dirt on the suspension forks, and loading conditions, there was a potential risk of accidents. After extensive analysis, consultation with market surveillance authorities, and discussions with users, we decided to voluntarily and precautiously recall these products.
We received reports from customers who experienced incidents where the bag became entangled in the front wheel spokes, resulting in falls and injuries.
VAUDE stands by the quality and safety of all its products, including testing them extensively in controlled and real-world environments. The issue in question did not manifest during our internal tests or in field tests under actual use conditions. Recognizing our duty of care, we nonetheless decided to recall the items from both retailers and end consumers to eliminate any potential risks for users.
