Products have the highest sustainability when they are of such high quality that they remain functional and beautiful as long as possible before you have to buy something new.
VAUDE is traditionally known for its durable products. This is sometimes jestingly referred to as a market disadvantage, simply because no one is going to buy a new product when their old favorite is still fully functional and looks good, even after ten or twenty years of use.
Durable and beautiful
Design and highest quality in processing are extremely important to us. This is the only way to keep products "eternal".
If a product should break, that doesn't mean its fate is sealed.
The VAUDE Repair Service fixes damage – both large and small – and replaces defective parts, prolonging the life of your VAUDE gear or apparel so you don't have to give up your favorite items.
Repairs include replacing defective zips, repairing tears, shoulder straps, defective grommets and snaps or even making complex repairs of tent floors, tent poles, etc. The experts at our product service team can help you with most problems. In addition, we work closely with our product designers and the product management team in order to ensure that, from the very beginning of product design, the product will be able to be repaired.
There are many repairs you can make yourself. VAUDE has been working with the online platform iFixit since 2016. Here you will find step-by-step instructions, cam order tools if needed as well as the spare parts you'll need. More on this...
How many products VAUDE repairs each year, how many they donate to aid organizations sell as Grade B products is explained here.
Find out what else you can do to maintain your VAUDE product as long as possible here
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